img

HOMEInformation for foreignersCounseling for foreigners

FIEF's Roles and Services

Information for foreigners

Counseling for foreigners

With the cooperation of Administrative Scrivener and Legal Affairs Bureau, specialist staff hold free face-to-face counselling within our foundation.
Confidentiality is assured so please feel free to consult us.

Face-to-face counselling in Kokusai Hiroba
Human Rights Counselling for Foreigners Visa status procedures counselling
Counselling day 2nd Saturday of each month 1st Monday / 4th Saturday of each month
Times 13:00 – 16:00 (appointment not required) (1st Monday)
16:30 – 18:30
※ Reception closes at 18:00
  (appointment not required)
(4th Saturday)
13:00 – 16:00 Reception closes at 15:30
(appointment not required)
Venue Kokusai Hiroba Exchange Room (ACROS Fukuoka 3rd floor) Kokusai Hiroba Exchange Room (ACROS Fukuoka 3rd floor)
Language Japanese and English Japanese, English, Chinese, Korean
※ Korean is only available on 1st Monday
Counselling Office Fukuoka Legal Affairs Bureau Human Rights Protection Division, First Section Fukuoka Administrative Scrivener Society
Counsellor Human Rights Protection Committee counsellors with lawyer certification Administrative scriveners familiar with immigration issues
Examples of counselling issues Human rights issues such as labour, housing, marriage, residential and other troubles. Issues relating to nationality, custom, immigration, procedures to bring family to Japan, etc.
Note Foreigners who are capable of conversational Japanese or have an interpreter can also go to the Fukuoka Legal Affairs Bureau for counselling with their Human Rights Protection Division.
For details, please see the Event Calendar.
Consultation counter in other organisations (Interview, Telephone) (Since January 2016)
Consultation Points for Foreigners by Subject (yellow: in person, blue: by phone)
Category Support organisation Time & Day Held, Languages Available Contact
Immigration Fukuoka City International Center 2nd Sunday each month
13:00-16:00
{Japanese, English, Chinese}
092-262-1799
Kurume Bureau of Tourism and International Exchange
Venue: 3F Conference Room, Kurume City Hall
3rd Saturday each month
13:00-16:00
{Japanese, English, Chinese, Korean, appointment required}
0942-31-1717
Kitakyushu International Association 3rd Sunday each month
13:00-16:00
{Japanese, English, Chinese, Korean, appointment required}
093-643-6060
General Information
Center for Foreign Residents
Weekdays 8:30-17:15
{Japanese, English, Chinese,
Korean, Spanish}
(24/7 via email)
info-tokyo@immi-moj.go.jp
0570-013-904
(IP、PHS、overseas↓)
03-5796-7112
Human Rights Fukuoka City International Center 1st Saturday 10:30-13:30
{Japanese, English, Chinese, appointment required}
3rd Wednesday 13:00-16:00
{Japanese, English, Chinese, appointment required}
092-262-1799
Tenjin Attorney's Center 2nd & 4th Fridays each month
13:00-16:00
{Japanese, English, Chinese, appointment required}
092-737-7555
Kitakyushu International Association 4th Saturday each month
13:30-16:30
{Japanese, English, Chinese, Korean, appointment required}
093-643-6060
Tokyo Ministry of Justice Consultation Center for Foreign Residents Weekdays
9:00-12:00&13:00-16:00 {English, Chinese}
0570-090-911(English)
0570-050-110(Chinese)
Houterasu
Multilingual Information Service)
Weekdays 9:00-17:00
{English, Chinese, Korean, Spanish, Portuguese}
0570-078-377
Houterasu (Japanese)) Weekdays 9:00-21:00,
Sat 9:00-17:00,or
24hrs via the form on the website
Legal:0570-078-374
Crime:0570-079-714
Work ※ Until 9th February 2018 (Friday)
Hello Work Fukuoka Chuo
Employment Services for Foreigners

※ From 13th February 2018 (Tuesday)
Hello Work Fiukuoka Chuo
Department of Youth/Foreigner Support
※Until 9th February 2018 (Friday)
{English}
Mon 10:00-12:30 & 13:30-16:00
Wed 10:15-12:30 & 13:30-16:00
{Chinese}
Tue 9:30-12:30
Thu 9:30-12:30 & 13:30-17:00

※From 13th February 2018 (Tuesday)
[English] Monday、Wednesday 10:00~12:00 & 13:00~15:30
[Chinese] Monday、Thursday 10:00~12:00 & 13:00~16:30
※Until 9th February 2018 (Friday)
092-712-8609

※From 13th February 2018 (Tuesday)
092-716-8608
Ministry of Health, Labour and Welfare, Fukuoka Labour Bureau Telephone Consultation Service for Foreign Workers See table ★1 below:
10:00-12:00 & 13:00-15:00 Mon~Fri
{English, Chinese, Portuguese} Tue, Thu, Fri {Spanish} Tue, Wed {Tagalog}
0570-001-701(English)
0570-001-702(Chinese)
0570-001-703(Portuguese)
0570-001-704(Spanish)
0570-001-705(Tagalog)
Fukuoka Prefecture
Foreign Workers Support Office
Mon – Fri 8:30 – 17:15
(English and Chinese are available, please book when reserve)
092-735-6149
Fukuoka Prefecture Foreign
Workers Support Office Kitakyushu
Mon-Fri 8:30-17:15 {Japanese only} 093-592-3516
Fukuoka Prefecture Foreign
Workers Support Office Chikugo
Mon-Fri 8:30-17:15 0942-30-1034
Fukuoka Prefecture Foreign
Workers Support Office Chikuho
Mon-Fri 8:30-17:15 0948-22-1149
Medical Fukuoka Asian Medical Support Center
・Consultation regarding health care visas/insurance system
・Introduction of hospitals with interpretation support
Weekdays 9:00-18:00 {Japanese, English, Chinese, Korean} 0570-006-626
Fukuoka Medical Information Network 24hrs (operators connect to medical institutions) 092-471-0099
Fukuoka City International Center    (Psychological Counselling) Monday 8:45-17:45 (Japanese, English, Reservation Required)
Tuesday 8:45-11:45 (Japanese, English, Reservation Required)
Thursday 8:45-12:45 (Japanese, English, Reservation Required)
092-262-1799
Medical Interpreting AMDA International Medical Information Center See table ★2 below:
Daily 9:00-20:00 {English, Chinese, Korean, Thai, Spanish} Mon, Wed, Fri 9:00-17:00 {Portuguese} Wed 13:00-17:00 {Filipino} Thu 13:00-17:00 {Vietnamese}
03-5285-8088
Fukuoka Asian Medical Support Center
※Only upon request from registered medical institutions
Weekdays 9:00-18:00 {Japanese, English, Chinese, Korean} 0570-006-626
Interpreting (General) Kitakyushu International Association Tue~Fri 10:00-16:00 {English, Chinese, Korean} 093-643-6060
Daily Life Fukuoka City International Center 8:45-18:00 (Consult by phone regarding languages) 092-262-1799
Global Life Support Center Weekdays 9:00-17:00 {Japanese, English, Chinese, Korean, Tagalog} 092-283-8880
Yorisoi Hotline See table ★3 below:
10:00-16:00 & 16:00-22:00
Japanese and 9 other languages depending on time/day of the week {English, Chinese, Korean, Spanish, Tagalog, Thai, Portuguese, Vietnamese, Nepalese}
※Schedule for each language is posted monthly on Facebook
0120-279-338
Women's Empowerment Center Tue 10:00-16:00{English, Spanish, Portuguese}
Thu 10:00-16:00{English}
092-738-0138
Asian Women's Center See table ★4 below:
Mon-Fri 9:00-17:00{English}, Mon-Fri 10:00-16:00{Thai}
Mon-Wed, Fri 9:00-17:00{Chinese}
Mon 9:00-15:00, Wed 10:00-17:00, Fri 13:00-16:00{Tagalog}
2nd Thursday each month 10:00-16:00{Indonesian}
4th Thursday each month 10:00-13:00{Korean}
092-513-7333
Fukuoka Consumer Lifestyle Center Weekdays 9:00-16:30, Sun 10:00-16:00
※Japanese only
092-632-0999
UR Rental Housing Japanese only 092-771-4111
★1 Telephone Consultation Service for Foreign Workers
10:00-12:00&13:00-15:00
Language Phone Days Open
English 0570-001-701 Mon~Fri
Chinese 0570-001-702 Mon~Fri
Portuguese0570-001-703Mon~Fri
Spanish0570-001-704Tue, Thu, Fri
Tagalog0570-001-705Tue, Wed
★2 AMDA International Medical
Information Center
EnglishMon-Fri9:00-17:00
ChineseMon-Fri9:00-17:00
KoreanMon-Fri9:00-17:00
ThaiMon-Fri9:00-17:00
SpanishMon-Fri9:00-17:00
PortugueseMon, Wed, Fri9:00-17:00
TagalogWed13:00-17:00
VietnameseThu13:00-17:00
★3 Yorisoi Hotline Language Availability
Weekly Languages Fortnightly Languages
Mon 10:00-16:00 Chinese, Tagalog English (1st, 3rd, 5th weeks)
16:00-22:00 Korean English, Tagalog (1st, 3rd, 5th weeks)
Chinese (2nd, 4th weeks)
Tue 10:00-16:00 Portuguese, Spanish -
16:00-22:00 Chinese, Korean -
Wed 10:00-16:00 English, Korean -
16:00-22:00 Spanish Thai (1st, 3rd, 5th weeks)
Portuguese (2nd, 4th weeks)
Thu 10:00-16:00Thai ※1
Vietnamese (1st, 3rd, 5th weeks)
Nepalese (2nd, 3rd weeks)
16:00-22:00 English, Tagalog ※2
Fri 10:00-16:00 English, Spanish, Tagalog -
16:00-22:00 Chinese, Portuguese -
Sat 10:00-16:00 Thai Spanish (1st, 3rd, 5th weeks)
Portuguese (2nd, 4th weeks))
16:00-22:00 Thai, English Chinese (1st, 3rd, 5th weeks)
Tagalog (2nd, 4th weeks)
Sun 10:00-16:00 Chinese, Portuguese, Spanish -
16:00-22:00 Chinese, Korean Nepalese (1st, 3rd, 5th weeks)
Vietnamese (2nd, 4th weeks)
☆Thursday language availability☆
※1.Between 10:00-16:00, availability of the 6 other languages varies depending on the day.
※2. Between 16:00-22:00, language availability varies depending on the day.
Please check Facebook or contact directly by phone.

★4  Asian Women's Center
EnglishMon~Fri9:00-17:00
ThaiMon~Fri 10:00-16:00
ChineseMon-Wed, Fri9:00-17:00
TagalogMon9:00-15:00
Wed10:00-17:00
Fri13:00-16:00
Korean4th Thu10:00-13:00
Indonesian2nd Thu10:00-16:00